- What’s covered
- Day-to-day IT support + Microsoft 365 admin
- Account language
- You choose - English or French
- Security
- Baseline settings we agree on
- Support
- Standard queue
- What you charge your client
- Your call
- One-off projects
- Quoted separately
Partner plans
Two prices, in Canadian dollars. What you charge is up to you.
Essential and Plus are what you pay us, per user, per month, in Canadian dollars. What goes on your client’s invoice - the price, the margin, how you package it - is entirely your decision.
CADEN ⇄ FR Public rates in Canadian dollars
| Scope | Essential $39 CAD · per user / month | Plus $49 CAD · per user / month |
|---|---|---|
| What’s covered | Day-to-day IT support + Microsoft 365 admin | Everything in Essential, plus security reviews |
| Account language | You choose - English or French | You choose - English or French |
| Security | Baseline settings we agree on | Baseline settings + a regular review |
| Support | Standard queue | Priority queue |
| What you charge your client | Your call | Your call |
| One-off projects | Quoted separately | Quoted separately |
- What’s covered
- Everything in Essential, plus security reviews
- Account language
- You choose - English or French
- Security
- Baseline settings + a regular review
- Support
- Priority queue
- What you charge your client
- Your call
- One-off projects
- Quoted separately
What this price doesn’t decide for you
User count is a starting point, not the whole picture. Before we turn an account on, we need to agree on the environment, who’s responsible for what, any exceptions, and one-time work. You keep every decision about margin, how you present this to your client, and your commercial terms.
How to choose between Essential and Plus
Essential
Good for routine support and Microsoft 365 admin when the environment, access, and expectations are already reasonably clear.
Plus
Good when security basics and a regular review need to be part of what you’re selling.
Language isn’t an upgrade
The price is the same in English or French. You tell us the account’s working language when you set it up - we don’t charge extra for it.
Before you quote a client
- Check that the client’s situation actually matches one of our services.
- Call out any one-time work that needs a separate quote.
- Confirm who signs off on client, technical, and access decisions.
- Have a sample message and deliverable ready in the language the account will use.
These are our public per-user, per-month prices in Canadian dollars - not a final scope, and not what you have to charge your client. Confirmed scope always governs delivery.
Email the partner contact